13.8. Edit Common Area Booking. Click on Time Tab
13.9. Delete Common Area Booking. Click on Bin Tab
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customersupport@mimor.com.au
1.1. Click on the Register button on the top right hand corner of the website.
1.2. Click on the Resident window
1.3. Fill in all your details:
* Full Name
* Email
* Confirm Email
* Password
* Confirm Password
* Select Country Code (Select if outside Australia)
* Mobile Number
* Click “SEND VERIFICATION CODE” which will go blue once you enter your mobile number.
You should receive the verification code to your mobile phone.
* Type in the Verification Code you received on your phone.
The rest of that is all good.
1.4. Confirm “I’m not a robot” and “I agree to the Mimor Terms and Conditions and Privacy Policy”
1.5. Click Register
1.6. Additional Information:
* Add in your Vehicle Registration or Type in N/A of you don’t have a Vehicle
* Enter your Car Park Number – if available/applicable
* Tick Emergency Evacuation Needs – type in any needs/requirements
* Do you have a pet – type in your pets’ details and name
* Enter your Storage Care or Locker Number – if available.applicable
* Enter your Real Estate Agents Email (tenants only)
* Enter your Real Estate Agents Mobile (tenants only)
1.7. You can book your first Move IN
Option 2: Register via web browser, direct registration link or QR code
1. REGISTER
Click Register on the top right hand side of MiMOR’s homepage www.mimor.com.au
If you have a QR code or direct building registration link scan the code or click the link to
be directed to the registration form.
Click on the Resident Window
Option 1: Register via the MiMOR app
To register via the MiMOR app, follow the below instructions to first download the app.
If you are registering via web browser, skip to Option 2.
3.1. Under Password you will find the link “Forgot your password? Click here”
3.2. Enter your email address that your used when you created your MIMOR account, then click “Forgot Password”
3.3. You should get an email with the reset link “Your Password Reset Link”
3.4. Follow the link from the email notification
3.5. Create a new password
3.6. If you are still having a problem with resetting your password, please contact us info@mimor.com.au
4.1. Click on the “Make a New Moving Booking” Tab in your MIMOR profile page.
4.2. Type in the Name/Address of your building at the where it says “Enter building name or street address”
4.3. Select your Apartment number and select your Status
4.4. Click on the Next Step Tab
4.5. Select Yes or No to the question “Are you already living in the building?”
4.5. If you select Yes to the question “Are you already living in the building?” you will automatically receive a Welcome Email notification from MIMOR with your Information and the Buildings Details.
4.6. If you choose No to the question “Are you already living in the building?” you will automatically go to the next question “Are you ready to book your move-in date and time?”. Select Yes or No
4.7. If you selected No to the question “Are you ready to book your Move-in date and time?” you will automatically go to the building information page. You will then find the “Set Move-In Time and Date’ Tab on your MIMOR profile page where you can finish your Move-In booking process when ready.
4.8. If you choose Yes to the question “Are you ready to book your move-in date and time?” select the Move-In Date and Move-In time.
4.9. Once you have selected the date and time click on the Make Booking Tab.
4.10. You will get an email notification with the booking details
4.11. To check the buildings Move-In Guidelines/rules click on the Moving Guidelines Tab.
5.1. Log On to your MIMOR account.
5.2. Click on the Update My Personal Profile Tab, found on the bottom of your MIMOR profile page.
5.3. After you have made changes, click on the Update Tab.
5.4. You can change an apartment number to click on “Change Apartment”
5.5. You can change your status to click on “Change Status”
6.1. If you already reside in a building and want to move out, On your MIMOR personal profile page, please click on the Book Move Out Tab.
6.2. The process of the Move Out booking is the same as the Move In booking
On your MIMOR personal profile page have the Change Moving in Date/Time Tab. You can edit your Move-In or Move-Out booking here.
8.1. If you no longer live in the building and want to delete your details from the building, then click the Book Move Out Tab
8.2. Select “I’ve Already Moved Out of the building”
* Click Change Moving In or Out Date and Time on your dashboard:
* Then either change the date and time or click Delete Booking to Delete the Booking,:
10.1. Please click on the Update My Personal Profile Tab on the bottom of your MIMOR profile page to make sure your email address and mobile phone number is correct.
10.2. Check your spam and other email filters. It’s possible your email provider mistakenly sent messages to the spam or junk folder
10.3. If you receive emails from MIMOR but you are not receiving Building Notifications, please, contact your Building Manager.
10.4. If you don’t receive the sms verification code, please make sure your phone number is correct and your phone can receive text messages.
10.5. Otherwise please contact us: customersupoort@mimor.com.au
Common property areas (sometimes known as shared facilities) are communal open spaces owned by all building owners, such as swimming pools, barbeque areas, rooftop areas, etc.
The common areas of your buildings depend on the building you live in. The best way to see what areas are privately owned by individual owners and what is owned jointly is to look at the strata plan.
12.1. Log in to your MIMOR account.
12.2. If you want to contact the manager of your building, click on the Building Contact Details Tab.
12.3. To find the Building Address and Building Information click on the Building Information Tab.
Please see the below step by step process of how to book a common area:
13.1. Log back into your MIMOR dashboard – www.mimor.com.au.
13.2. Select the “COMMON AREAS BOOKINGS” Tab on the right hand side
13.3. Click on the “BOOK THIS AREA” Tab.
13.4. Select the “Date” and “Time” you wish to make the booking and then the SAVE button should go a solid blue colour and click the SAVE button to make your booking.
13.5. The Rules or any information for the common area will appear in the next screen. Please click on the “CLOSE” Tab to proceed to the next page.
13.6. Your Common Area Booking/s will appear on this page.
13.7. Select “BACK” on the screen above to take you back to your MIMOR dashboard.
13.8. You can always view or edit your common area booking by clicking on the “COMMON AREAS BOOKING” Tab on your MIMOR dashboard.
13.8. Edit Common Area Booking. Click on Time Tab
13.9. Delete Common Area Booking. Click on Bin Tab
The Noticeboard you will be able to find the latest news and any upcoming important information for your Building
If you are having issues accessing your personal account, please contact our support team at:
Please contact your building manager if you have any questions about your building. You can find their contact details on your MIMOR profile page .
17.1. Click on the “Book Lift” Tab in your MIMOR profile page.
17.2. Once you have selected the date and time click on the Book Lift Tab.
17.3. You will get an email notification with the booking details
17.4. To check the buildings Move-In Guidelines/rules click on the Moving Guidelines Tab.
17.5. To change Date/Time click on the “Change Lift Booking Date/Time” Tab in your MIMOR profile page.
18.1. Click on the “Set Move-In Time and Date” Tab in your MIMOR profile page.
18.2. Select Yes on a question “Seems like you are Non – residing owner! Do you want to be an Owner residing?”
18.3. Once you have selected the date and time click on the Make Booking Tab.