With shops and restaurants closed and limited reasons to leave home, deliveries have become a part of everyday life. Whether it’s groceries, gifts or a new pair of shoes, an increasing array of packages appear on Australian doorsteps.
But while many of us enjoy the convenience of home delivery, it can prove more problematic for residents of apartment buildings, not to mention
for delivery drivers navigating secure entrances and unanswered doors. Enter Australian entrepreneur Jake Sharp, who created the MIMOR digital platform to manage such an issue.
MIMOR (Move In Move Out Register) is a one-stop shop designed to overcome strata-living sticking points, acting as a central digital hub for residents and building managers and service providers comprising vital building information, moving processes, procedures for booking facilities and common
areas, general announcements and real-time communications via email and SMS alerts.
MIMOR’s parcel management feature simplifies and streamlines parcel deliveries and collections for apartment residents. Building managers or concierges are able to accept and log parcels through MIMOR on behalf of the resident, select where the goods will be securely stored and notify recipients via email or SMS that their parcel is ready for collection. For added security, residents must sign for collection, and parcels entered into the MIMOR system are also recorded in the app’s reporting system to ensure all deliveries are accounted for.
“Things like missed deliveries or misdirected parcels might seem small but can really add to the frustrations of daily life in apartment living, for both residents and building managers,” Sharp said. “Parcel delivery has risen dramatically during the pandemic, and I don’t see that trend changing given how conditioned we have become to online shopping, so it makes sense to have a secure and streamlined system that ensures convenience and certainty in place.”
For properties without a building manager or concierge, options such as Digital Lockers enable MIMOR users to select a locker number for their delivery through the MIMOR system.
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Australian entrepreneur Jake Sharp has solved the communication challenge, creating the Move In Move Out Register – MIMOR – a one-stop shop to overcome strata-living sticking points. The digital platform acts as a central information and communication hub for residents, building managers, and service providers, comprising vital building information, moving processes, procedures for booking facilities and common areas, general announcements and real-time communications via email and SMS alerts.
Instead of searching for leaflets or chasing managers and agents, MIMOR residents have easy access to vital building information 24 hours a day. At the click of a button, they can find the latest information regarding gas connections, electricity suppliers, water rates, internet availability, pets, connecting to Foxtel, how to obtain extra keys, Owners Corporation Rules, and emergency contacts and evacuation plans.
“It just makes sense to collate and centralise information necessary to individual needs as well as communal living, particularly details and contacts for essential services such as power and water utilities,” Sharp said.
“The scope of information is tailored to a building’s size and facilities and can be added to or updated at any time, without the manager having to resort
to reprinting leaflets or sending letters to hundreds of residents, so it’s far more convenient for them as well.’’
“I have even had feedback from long-term residents saying they had discovered a lot of useful information about their building after the owner’s corporation switched to MIMOR.”
Information regarding lift dimensions and basement car park heights can also be included for residents moving in or out, which can also be booked through the MIMOR platform. Functionality also extends to managing parcel deliveries and collections and booking common areas and building facilities.
MIMOR’s email and SMS communication function can also notify residents of urgent building information such as planned power outages, maintenance or emergency repairs.
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In a digital age, when a laptop, mobile phone or smartwatches is always within easy reach, relying on notice boards or snail mail to communicate seems a little outdated, not to mention unreliable.
Australian entrepreneur Jake Sharp was of the same opinion when he created MIMOR, a one-stop shop to overcome strata-living sticking points. The digital platform acts as a central information and communication hub for residents, building managers, and strata managers, comprising vital building information, moving processes, procedures for managing parcels and booking common areas, and general announcements.
Central to MIMOR is a real-time communications channel, sharing alerts and reminders with residents via SMS and email. No more unsightly notices in the foyer or lift, no more worrying if messages have been read, and no more multiple calls from residents asking the same questions to the building manager.
Instead, SMS messages or emails can be instantaneously shared with hundreds of people, keeping residents updated about important news or events that can impact amenities, whether it’s lift maintenance, hard rubbish collection or a change to gym hours.
“Printing posters and sticking them around the building is an inefficient use of time and no guarantee that the information will reach everyone,” Sharp said.
“MIMOR makes communicating with owners, tenants, building managers and owner corporations easy and guarantees reach to hundreds of residents or a private message to just one person. Being able to disseminate information quickly and in a targeted manner is particularly important during a pandemic, where restrictions can change at a moment’s notice.”
MIMOR also streamlines communications regarding moving processes, with residents able to book online their preferred date and time, with the confirmation email outlining procedures for parking and use of lifts.
The MIMOR platform also hosts various building information, such as gas connections, electricity suppliers, water rates, emergency contacts and evacuation plans, and can manage parcel deliveries. The addition of the common area booking function avoids the potential for overcrowding and ensures residents can access facilities.
“Removing common friction points and maintaining clear communications is essential to creating a harmonious environment, where everyone understands and abides by the same rules,” Sharp said.
MIMOR subscriptions are scalable, from three apartments to more than 500, with the platform is currently being translated into ten languages and will soon launch as a mobile app.
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Strata apartment living brings many advantages: less maintenance, lower running costs and added security. But higher-density living can also have its downsides regarding sharing common amenities.
Anyone who has lived in an apartment complex knows only too well the disappointment of arriving at the gym or pool only to discover every other resident has had the exact same thought at the exact same time.
It’s a scenario that helped to inspire Australian entrepreneur Jake Sharp to create the MIMOR digital platform, an information and booking hub designed to overcome strata-living sticking points and create a more harmonious living environment.
MIMOR is a one-stop shop acting as a central digital system for residents, building managers, and service providers, comprising vital building information, moving processes, parcel management procedures, general announcements and real-time communications via email and SMS alerts.
MIMOR’s common area booking feature allows residents to choose the facility and time they wish to book, with the confirmation email outlining any rules that need to be complied with.
The booking feature can even be tailored to ensure compliance with health advice, with building managers able to nominate time intervals and the maximum number of people allowed to use the facility for the allocated time. Time and number limitations can also be reset to reflect revised state or local government restrictions.
And for residents working from home and needing a quiet space and professional backdrop to impress for that important client presentation, the booking system can also be used for conference room facilities.
“Good neighbourly relations are always important, but even more so when you are living in close proximity and sharing the space with dozens or even hundreds of people,” Sharp said.
“An independent booking system provides an opportunity for all and certainty for residents and their guests, knowing they can turn up and enjoy the barbeque at their chosen time.”
MIMOR subscriptions are scalable, from three apartments to more than 500. The platform is being translated into ten languages, with a mobile app version to launch soon.
“The latest data shows almost 10 per cent of the Australian population live in strata schemes. I created MIMOR to include as many of those residents and owner corporations as possible,” Sharp said.
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